Privacy Policy
Last updated: 7 November 2026
Craft Your Path Counselling is run by Emily Craft. I respect your privacy and explain below how I handle personal information when you visit this website or contact me about counselling.
Information you may choose to share
If you use the contact form or email me, I may receive your name, email address and any information you include in your message. Please avoid sending highly sensitive or urgent information through this website. I use the information you provide to respond to your enquiry and discuss whether counselling may be suitable.
How I use your information
- To respond to messages and enquiries.
- To arrange or discuss an initial conversation where requested.
- To maintain the security and operation of this website.
- To meet legal, professional or safeguarding obligations where applicable.
Contact form and email
Messages submitted through the website may be processed by the website's hosting and form services so that they can be delivered to me. You can contact me directly at craftyourpathcounselling@outlook.com.
Cookies and WordPress.com
This website is hosted using WordPress.com services. WordPress.com and its service providers may use cookies or similar technologies that are necessary to provide, secure and improve the service. These may include cookies used for login or authentication, security, preferences, consent choices, performance or analytics, depending on the services enabled on this site. WordPress.com describes its use of cookies in its Cookie Policy and explains related tracking choices in its tracking and opt-out information.
When available, you can manage cookie choices through the cookie notice or consent controls shown on the website. Blocking or deleting cookies may affect some website functions. Your browser also provides controls for managing cookies.
Third-party services
This website may include services such as contact forms, embedded content, maps or links to other websites. Those services may set their own cookies or process information under their own privacy notices. I do not control the privacy practices of external websites, so please review their policies before sharing information.
How long I keep information
I keep enquiry information only for as long as reasonably necessary to respond, manage our communication and meet applicable professional, legal or safeguarding requirements. Retention periods may depend on the nature of the enquiry and whether counselling begins.
Your rights
Depending on the circumstances and applicable law, you may have rights to request access to, correction or deletion of your personal information, to object to or restrict certain processing, and to raise a concern with the UK Information Commissioner's Office. To ask a privacy question or make a request, email craftyourpathcounselling@outlook.com. This policy is general information and may need updating as the website and services change.